Your Privacy Matters to Us

Daedalus by Bajaj Indef is a manufacturer of aerial work platforms, and our website is a channel for customers, dealers and partners to learn about our products, request quotes, register enquiries and access support. We understand your concern about the personal and business information you submit on our website. There has to be a fine balance between the need to provide better, personalised service to you and the need to protect your details, and we appreciate the trust you place in us that we shall not misuse your information in any way.

This document explains every aspect of our Privacy Policy. Your visit and any actions undertaken on our site are governed by the following policy. We reserve the right to add, modify, delete or change the contents of this policy as may be felt necessary, though changes will remain consistent with the spirit of the terms below. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

The confidentiality of our customers, dealers and site visitors is a top priority at Daedalus by Bajaj Indef. Under no circumstances will any of your personal information be shared, sold or given out to a third party, except as described below.

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products, services or support to you, or to do their jobs.

The following may be required to process an enquiry, quote request, service request or order :

• Contact name
• Company name
• Delivery/site address
• Billing address
• Phone number
• Email address

We use the information you provide to respond to your requests, customise your experience of our products and services, improve our site and its functionality, and communicate with you regarding your enquiry or equipment. Daedalus by Bajaj Indef will never share your personal information with outside parties except to the extent required to fulfil your request.

We respect your privacy and collect only the name, company details, email address, phone number, and site/billing address needed to respond to your enquiry, process your order or service request, or keep you informed about your equipment status and about new products relevant to your business.

We use your personal information to :

• Provide personalised features and recommendations relevant to your equipment needs
• Tailor our site content to your interests and industry
• Share promotional offers through our authorised dealers and business partners
• Get in touch with you when necessary regarding an enquiry, order or service request
• Provide the products and services requested by you
• Preserve records as governed by applicable law or company policy

We use contact information internally to :

• Direct our efforts toward product and service improvement
• Contact you as a survey respondent
• Notify you of relevant offers, product launches or events
• Send you promotional material from Daedalus by Bajaj Indef or its authorised partners
• Understand site usage in order to deliver a better, more relevant experience from both a product and content perspective
• Recognise your access privileges on our website
• Diagnose problems with our server and understand how visitors use our site

To respond to an enquiry, quote request or order placed through our site, we may need the following basic information:

Our systems also gather certain details about your internet connection, such as your IP address, when you visit our site. Your IP address does not identify you personally. We use this information to deliver web pages to you upon request, customise our site to your interests, calculate visitor numbers, and understand the geographic regions our visitors come from.

We do not allow any unauthorised person or organisation, whether other members, visitors or anyone outside our organisation, to use any information collected from you.

You can access your personally identifiable information by contacting us by phone or email. We use this procedure to better safeguard your information.

You can correct factual errors in your personal information by sending us a request that credibly shows the error.

To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.

We do not rent, sell, barter or give away your information to anyone. To the extent necessary, information may be passed on to logistics partners, service providers, dealers or vendors to enable them to perform functions related to fulfilling your order, enquiry or service request.

Information may also be shared with law authorities where required for fraud detection or for the safety of our site, employees, management, users and other affiliates.

The most important use of the information you provide is your email address, which is used to confirm your enquiry or order, respond to service and support queries, and send relevant updates or newsletters.

All other information collected is confidentially stored and will not be disclosed unless required by law or in the event of a dispute.

Cookies are used to understand visitor interests when you browse our site. They help us know which products you are interested in, which pages you visit, and how to make the site better. Using cookies, we can recognise repeat visitors and improve your experience.

A cookie cannot by itself gather data from your computer or hard disk. Most browsers allow you to disable or delete cookies; doing so may limit certain site functionality but will not otherwise affect your use of the site.

We use LinkedIn as one of our advertising and lead generation channels, including LinkedIn Conversation Ads and Lead Gen Forms.

When you submit your details through a Daedalus by Bajaj Indef Lead Gen Form on LinkedIn, we collect the following information directly from LinkedIn, based on the fields you fill in : your name, contact number, organisation name, location and email address.

We do not use this data for any purpose beyond responding to your enquiry and related business communication, and we do not sell or rent this information to third parties.

Data submitted through LinkedIn Lead Gen Forms is stored and processed in line with the practices described elsewhere in this policy, and is retained only as long as necessary to fulfil your enquiry or as required by law.

If you would like to access, correct, or request deletion of the information you submitted through a LinkedIn form, you can do so by writing to us at our email with your name and the email address used at the time of submission; we will verify your identity before actioning the request.

Our site may contain links to other sites that have their own privacy policies, over which we have no control.

Please note that once you leave our site, this privacy policy no longer applies.

You may opt out of receiving email correspondence from us, such as product updates and promotions, at any time by sending an email to sales@daedalusind.com with the subject line UNSUBSCRIBE, including your registered email address and your first and last name in the body of the email.